To measure scalp analysis, purchasing software is mandatory.

To access our software system, simply download our App.You can find it on Google Play Store or iOS Store by searching for "Becon Pro."To gain access to the App, you will need to obtain a B2B account from us. Once you purchase the device, we will send you guidelines for setting up the software and provide you with login credentials.

The scanner is equipped with a non-contact sensor and can measure temperature, moisture, and odor. In the case of odor, it measures VoC (volatile organic compounds) value and replaces the ppb value with an odor index.

When the scanner is placed in the dedicated cradle after use, a blue light comes on and the camera area is automatically sterilized and disinfected for 5 minutes.

The battery size is 2500mAh and can last for over 4 to 6 hours after being fully charged.

Grey hair or white hair can be identified with an accuracy level of 70 to 80%. It is crucial to capture images that clearly show the hair follicles, as inaccuracies may arise from imprecise pictures. The current focus of improvement in grey hair/white hair analysis lies in hair volume and thickness, which is showing significant progress.

The device is primarily designed for hair care salons/spa and hospitals. It has the added ability to store data for multiple clients.

Our current data set comprises 400,000 users, with the majority of Asian descent, but including consumers of all races.

Yes, through the QR code scanning client’s is able to stored the data.

Moreover, there is two ways to save QR information.

(1) We send to SNS(what's app) instead of generating QR. But this also lasts 6 months

(2) Instead of sharing info, the users can download all their information on their B2C APP that we provide.

This feature is limited to some hospitals we work closely with.

With our B2B app, you will be able to process payments for software purchase.

To utilize the scanner, it's necessary to connect via Bluetooth and Wi-Fi using a Tablet PC or Mobile Phone.

If you don't have a tablet, you can download the "Becon Pro" app on your mobile device to operate the solution.

To access information on your PC, use the provided link. Please be aware that scanners are not compatible with PCs. However, all other functions can be accessed through the web link.

Login at https://b2b-web.withbecon.com/ with the same credentials used for the app.

The premium software package includes branch management features. Currently, leading salons or hospitals with multiple branches utilize this software to supervise their operations effectively. With one software accessible on multiple devices, you can efficiently oversee various local branches without any restrictions on the number of branches managed.

Software must be bought separately for each device. Yet, when it comes to branch management, all tasks can be managed efficiently using just one account.

For Tablet PC models, we recommend choosing any Tablet released after 2022. Avoid unknown Chinese brands that may have their own Android system. Look for at least 4GB of RAM and a camera resolution higher than 8MP (13MP is ideal) for a good experience while using the camera.

Our scanner is compatible only with 2.4GHz WiFi.

Here are the two necessary steps:

• Turn on the hotspot at your workplace using your mobile phone and attempt to connect the device to the hotspot WiFi
  
• If step #1 is successful, you can adjust the WiFi settings on your own or seek technical assistance from your WiFi provider (such as Comcast, Cox, etc.) to enable separate functionality for 2.4GHz.

The AP WiFi router should support both 2.4GHz and 5GHz, but your shop's WiFi settings might be limited to 5GHz.

[For Scalp analysis]
We calculate scores (0~100 points) for each diagnosis of items such as sebum, moisture, sensitivity, volume, follicle density, etc (10 items).
And the global average means that we simply make the average for each diagnosis item for entire users(currently about 500,000 data).

Users are grouped by age ranges: 10-19, 20-29, 30-39, 40-49, and so on.

Each age group includes a specific number of users, with new users added over time.

For instance, the 30-39 age group accounts for approximately 220,000 diagnostic cases. Within this age bracket, each diagnostic result is assigned a score. The highest score ranks 1st, while the lowest score ranks 220,000th. (The lower the rank, the better the score within the same age group.)

Scalp temperature is simply a way to gauge the heat of the scalp using an infrared sensor, much like measuring a person's body temperature. Elevated scalp temperature can be detrimental to hair health. A high scalp temperature can lead to scalp dryness, resulting in issues like excessive sebum production, scalp inflammation, rashes, dead skin cells, and a shortened hair growth cycle.

For odor, a non-contact VoC sensor is used, through which the sensor recognizes organic compounds ignited on the scalp and defines the odor level in ppb values.
The VoC sensor is a sensor that measures the indoor air quality entering the air purifier. It is a very sensitive sensor and is greatly influenced by the surrounding air conditions, so it easily responds to very sensitive odors, but can react less sensitively to the appropriate odor level on the scalp, making it an interesting element. It is being used a lot.  After booting the device, sensor values are not output for calibration for 1 minute, and values are output starting 1 minute later.

Scalp moisture plays a crucial role since skin moisture levels are significant.

An ideal range for moisture content is between 60 to 90 g/m3.

This refers to the number of follicles within a 1cm² area. Since the scanner covers approximately 0.65cm², we multiply the follicle density result by 1.6

Having at least 1000 samples for each age group (10-19, 20-29, 30-39, etc.) would be ideal.

Once you begin utilizing the solution, gathering these samples will be a straightforward process.

If an image fails to analyze, an error message may appear. In this scenario, you should delete the problematic image and rerun the analysis.

• Check the image that failed and remove it.

If the error persists despite attempting the above steps, please reach out to us. service@withbecon.com Our technical team will investigate your account to resolve the issue.

For our scanner to efficiently transmit video streaming to the mobile app wirelessly, a stable WiFi speed is essential. Ideally, the RSSI signal should range between 3 to 5.

Consider contacting your internet provider to boost the signal strength. For optimal performance, the WiFi upload speed should be a minimum of 5Mbps, with most internet services supporting 20Mbps to 40Mbps or higher.

To test the scanner's functionality, you can use a mobile hotspot or test it at home or in a cafe using different internet connections.

If you would like to customize the UI/UX, we can certainly do that for you. Explore ourcustomized option packagefor further details. Upon purchasing the package, we will send you an email to gather your product information and logo files.

We understand that businesses may have their own treatments and products. Yes, we offer the option to replace our product recommendations with your own treatment and product suggestions. Please purchase the package corresponding to the product number you wish to implement.Purchasing Product customization The implementation process typically takes 7-10 business days. Additionally, we provide up to 2 complimentary changes if any adjustments are needed for your product line in the future.

To customize the logo, a minimum purchase of 10 devices is required. Before ordering the hardware for whitelabel customization, please get in touch with us at service@withbecon.com.

We guarantee that all orders will be delivered within 2 - 7 days with a trackable link. Once the product dispatches from the warehouse, we will send an automatic email regarding the tracking link. If you did not receive the tracking please contact us. 

Mostly it will be UPS or Fedex for the fastest and most reliable delivery.

In the event that your device malfunctions, we offer a one-year warranty. If you experience any issues with your device, contact us and we'll address the situation as quickly as possible. Please note that the warranty is limited to software issues. Additionally, if you're not satisfied with your purchase, we offer a refund within 14 days of receiving the product. Please ensure that the product is unused (Sealed) and still in its original packaging to be eligible for a refund.